Privacy Policy

1. Information We Collect

At RoleplayPros, we collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Name and email address
• Account credentials
• Payment information
• Practice session recordings and transcripts
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Analyze usage patterns to improve user experience
• Provide personalized AI coaching feedback

3. Data Security

We implement bank-level security measures to protect your personal information. All data is encrypted in transit and at rest. Practice session recordings are stored securely and only accessible to you and our AI coaching systems.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@roleplaypros.com